Effective Date: August 13, 2024

Welcome to Flybox. These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of products from Flybox Ltd (“we”, “our”, “us”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. General Information

Business Name: Flybox Ltd

Address: 141-143, Victoria Road, Aldershot, Hampshire, GU11 1JW

Email: info@flybox.uk

2. Eligibility

To purchase products from our Website, you must be at least 18 years old and legally eligible to enter into a contract. By using our Website and purchasing products, you confirm that you meet these requirements.

3. Products and Services

We offer vaping products such as disposable vapes (including Crystal Bar, Elfbar, Gold Bar, Lost Mary, IVG) and E-Liquids (including Bar Juice, Elux, SKE Crystal Juice, Vampire Vape, Elfliq). We also sell mobile phone accessories for brands like iPhone and Samsung. 

We reserve the right to modify or discontinue any product or service without prior notice. Prices for our products are subject to change at any time.

4. Orders and Payments

– Placing an Order: By placing an order on our Website, you agree to purchase the products listed in your order, subject to these Terms. All orders are subject to acceptance by Flybox Ltd, and we reserve the right to refuse any order for any reason.

– Pricing: All prices are listed in GBP and include VAT unless otherwise stated. While we strive to ensure accuracy, errors in pricing may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it.

– Payment: Payment must be made at the time of placing your order. We accept various forms of payment, as listed on the Website. Your order will not be processed until payment has been received in full.

5. Shipping and Delivery

– Shipping: We offer delivery within the UK. Shipping fees and delivery times are provided at checkout and are subject to change based on your location and order size.

– Delivery Time: We aim to deliver your products within the estimated delivery time provided at checkout. However, delivery times are not guaranteed and may be affected by factors beyond our control.

– Risk and Title: Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.

6. Returns and Refunds

– Returns: We accept returns within 14 days of delivery, provided the products are unopened, unused, and in their original packaging. To initiate a return, please contact us at info@flybox.uk. You will be responsible for return shipping costs unless the product is faulty or incorrect.

– Refunds: Refunds will be processed once we receive the returned products. Refunds will be made to the original payment method within 14 days of receiving the return. We reserve the right to refuse a refund if the returned products do not meet the conditions outlined above.

7. Product Use and Safety

– Age Restriction: Our vaping products are intended for use by individuals over the age of 18. By purchasing these products, you confirm that you meet the age requirement.

– Health Disclaimer: Vaping products may contain nicotine, which is an addictive substance. Use these products responsibly, and consult with a healthcare professional if you have any concerns.

8. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Flybox Ltd or its licensors and is protected by UK and international copyright laws. You may not use, reproduce, distribute, or create derivative works of any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Flybox Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or purchase of products, including but not limited to loss of profits, data, or goodwill.

10. Indemnification

You agree to indemnify, defend, and hold harmless Flybox Ltd, its officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including legal fees) arising out of your use of the Website or breach of these Terms.

11. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of England and Wales.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Business Name: Flybox Ltd

Address: 141-143, Victoria Road, Aldershot, Hampshire, GU11 1JW

Email: info@flybox.uk